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Terms and Conditions

  • All sales ore final
  • Please provide 2 to 5 of your best quality photos with the highest resolution. 
  • Once we have picked the photo for engraving and edited it we will contact you with a preliminary view to create a purchase order. 
  • Payment must be received before your work order is processed. 
  • Please allow 7-10 business days for your order to be processed
  • We will notify you when your product is ready for delivery.


Return and Refund Policy

We do not accept returns or refunds without review. Our product is personalized for you. If you are not fully satisfied with your engraving please contact us and we can discuss what can be done. If your product is received and is damaged please let us know and we will replace it.


To initiate a replacement please email with your name and the word replacement in the title box. Pleas give a description of reason and a picture of the damaged item to:

hello@columbiawayworkshop.com 


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